Gary Grates, Vice President-Communications for General Motors and a Trustee of the Institute for Public Relations, brings the perspective of the world’s largest player in the hyper-competitive auto industry — where reputation is perhaps the last sustainable advantage. Grates explains how reputation is being nourished and protected internally as well as externally.

The Reputational Pull of the Automotive Industry
The Reputational Pull of the Automotive Industry (PPT)
Gary Grates
2005

Heidy Modarelli handles Growth & Marketing for IPR. She has previously written for Entrepreneur, TechCrunch, The Next Web, and VentureBeat.
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