Tag Archives: symmetrical communication

January 27, 2023[Blog], [Research Library], OCRC - Internal Communications, Organizational Communication Research Centerauthentic leadership, CEO communication, communication behaviors, employee engagement, identity fusion, internal communications, symmetrical communicationInstitute for Public Relations

This summary is provided by the IPR Organizational Communication Research Center. Summary Scholars have recognized the power of the identity perspective in helping understand employees’ loyalty, motivations, and behaviors. Although organizational identification has received much attention in employee-related investigations, a newer concept, identity fusion, has also recently been examined in organizational contexts. Researchers have proposed the … Continue reading Symmetrical Internal Communication Improves Employee Engagement →

August 19, 2021[Research Library], OCRC - Communication Behaviors, OCRC - Crisis, OCRC - Internal Communications, OCRC - Leadership Communications, Organizational Communication Research Centercrisis communication, leadership communication, organization employee relationships, organizational resilience, self-efficacy, symmetrical communicationInstitute for Public Relations

This summary is provided by the IPR Organizational Communication Research Center. Summary Employees expect timely, accurate, and adequate information from their employers during times of crisis or turbulence. Given this reality, employers should prioritize effective internal communication. One strategy employers can use to help employees navigate turbulent times is to communicate in a manner that … Continue reading How Employers Can Help Employees During Crisis →

August 20, 2020[Blog], [Research Library], OCRC - Best Practices, OCRC - Culture and Values, OCRC - Internal Communications, OCRC - Leadership Communications, Organizational Communication Research Centeremotional culture, internal communications, leadership communication, symmetrical communicationLinjuan Rita Men

This summary is provided by the IPR Organizational Communication Research Center. Summary Organizational culture is a social glue that holds organizational members together and prescribes how things are understood, judged, and valued in an organization. The affective dimension of organizational culture, known as emotional culture, sets the tone for how members feel. Cultures of joy, … Continue reading Examining the Effects of Internal Communication and Emotional Culture on Employees’ Organizational Identification →

June 21, 2018[Research Library], OCRC - Communication Behaviors, OCRC - Internal Communications, Organizational Communication Research Centergatekeeping, internal communication, social media, social software, symmetrical communicationSarah Jackson

Author(s), Title and Publication Verheyden, M., & Cardon, P. (2018). Social software and internal communicators’ gatekeeping sense of self. Public Relations Review, 44(2), 299-307. doi:10.1016/j.pubrev.2017.12.004 Summary Social software creates opportunities for internal communication. The authors of this study focused on how social software impacts the role of internal communication professionals. More specifically, they wanted to know how … Continue reading How Social Software Impacts the Role of Internal Communication →

June 6, 2018[Research Library], OCRC - Internal Communications, Organizational Communication Research Centerinternal public relations, Korean contexts, organization-public relationships, organizational social capital, symmetrical communication, two-way communicationSarah Jackson

Author(s), Title and Publication Kim, D. (2018). Examining effects of internal public relations practices on organizational social capital in the Korean context. Corporate Communications: An International Journal, 23(1), 100-116. doi:10.1108/CCIJ-01-2017-0002 Summary As organizational resources, internal publics (e.g. employees) can play a key role in determining organizational performance. In addition, because they form a communication channel, … Continue reading Examining the Effects of Internal Public Relations in Korea →

December 22, 2015[Research Library], OCRC - Communication Behaviors, OCRC - Leadership Communications, Organizational Communication Research Centerand leadership communication, authentic leadership, employee-organization relationships, management communication, organizational communication, symmetrical communication, transparent communicationLinjuan Rita Men

Authors, Title and Publication Men, L. R., & Stacks, D. W. (2014). The effects of authentic leadership on strategic internal communication and employee-organization relationships. Journal of Public Relations Research, 26(4), 301-324. Summary Organizational leadership influences strategic internal communication in several ways. First, leadership influences organizational infrastructures, such as the development of organizational culture, structure, and communication … Continue reading The Effects of Authentic Leadership on Strategic Internal Communication and Employee-Organization Relationships →

November 10, 2014OCRC - Culture and Values, OCRC - Engagementdecentralized communication, employee scouting, employee-organization relationships, empowerment, information behaviors, intrapreneurship, management communication, motivation, Organizational innovation, symmetrical communicationSarah Jackson

Topic: Employee Communication Behavior Authors, Title and Publication Park, S. H., Kim, J-N., & Krishna, A. (2014). Bottom-up building of an innovative organization: Motivating employee intrapreneurship and scouting and their strategic value. Management Communication Quarterly. DOI: 10.1177/0893318914541667. Summary Organizational leaders and managers regularly search for ways to make their organizations more innovative, competitive, and successful. … Continue reading Bottom-up Building of an Innovative Organization: Motivating Employee Intrapreneurship and Scouting and Their Strategic Value →

November 10, 2014OCRC - Leadership Communicationsemployee advocacy, employee-organization relationships, internal communication, leadership communication, symmetrical communication, transformational leadershipLinjuan Rita Men

Topic: Leadership Communication Authors, Title and Publication Men, L. (2014). Why leadership matters to internal communication: Linking transformational leadership, symmetrical communication, and employee outcomes. Journal of Public Relations Research, 26(3), 256-279. Summary Leadership at different levels directly or indirectly determines structural forms, organizational culture and climate, power distribution, and communication. Different types of leadership advocate different communication … Continue reading Why Leadership Matters to Internal Communication: Linking Transformational Leadership, Symmetrical Communication, and Employee Outcomes →

November 14, 2012[Research Library], OCRC - Culture and Values, Organizational Communication Research Centereffective communication, employee-organization relationships, internal communication, internal public relations, organization-public relationships, public relations, symmetrical communicationInstitute for Public Relations

Topic: Organization-Employee Relationships Author(s), Title and Publication Seltzer, T., Gardner, E., Bichard, S., & Callison, C. (2012). PR in the ER: Managing internal organization–public relationships in a hospital emergency department. Public Relations Review, 38(1), 128-136. Summary Focusing on a university-affiliated emergency department (ED), this study investigated the antecedents and outcomes of organization-employee relationships, and the … Continue reading PR in the ER: Managing internal organization–public relationships in a hospital emergency department →

July 12, 2012[Research Library], OCRC - Communication Behaviors, Organizational Communication Research Centercoworker relationships, internal communication, megaphoning effect, microboundary spanning, scouting effect, symmetrical communicationInstitute for Public Relations

Topic: Measurement of Employee Communication Behavior Author(s), Title and Publication Kim, J-N, & Rhee, Y. (2011). Strategic Thinking about Employee Communication Behavior (ECB) in Public Relations: Testing the Models of Megaphoning and Scouting Effects in Korea. Journal of Public Relations Research, 23(3), 243-268. Summary This study examined how to facilitate positive employee communication behavior (ECB) … Continue reading Strategic Thinking about Employee Communication Behavior (ECB) in Public Relations: Testing the Models of Megaphoning and Scouting Effects in Korea →