Failures in Upward Communication in Organizations: Three Possible Culprits

Topic: Trust and Upward Communication Author(s), Title and Publication Roberts, K. H.; & O’Reilly, C. A. III (1974). Failures in upward communication in organizations: Three possible culprits. Academy of Management Journal, 17(2), 205-215. Summary This classic study examined the impact of subordinates’ trust in their supervisor, perceptions of the supervisor’s influence over their future, and […]

Examining the “Exchange” in Leader-Member Exchange

Topic: Leader-Member Exchange and Turnover Author(s), Title and Publication Sherman, K. E., Kennedy, D. M., Woodard, M. S., & McComb, S. A. (2012). Examining the “Exchange” in Leader-Member Exchange. Journal of Leadership & Organizational Studies, 18(1), 1–17. Summary According to leader-member exchange theory (LMX), leaders develop separate exchange relationships with each of their members, with […]

Being “In the Know” in a Participative Management System

Topic: Employee Involvement Author(s), Title and Publication Marshall, A. A., & Stohl, C. (1993). Being “In the Know” in a Participative Management System. Management Communication Quarterly, 6(4), 372-404. Summary A primary advantage of employee involvement is assumed to be the development of knowledgeable workers who perform better. Little research, however, has explored how employees’ activities […]

The Impacts of Communication and Multiple Identifications on Intent to Leave: A Multimethodological Exploration

Topic: Turnover and Organizational Identification Author(s), Title and Publication Scott, C. R., Connaughton, S. L., Diaz-Saenz, H. R., Maguire, K., Ramirez, R., Richardson, B., Shaw, S. P., & Morgan, D. (1999). The Impacts of Communication and Multiple Identifications on Intent to Leave: A Multimethodological Exploration. Management Communication Quarterly, 12(3), 400-435. Summary This study examined two […]

The Relationship Between Perceived Supervisory Communication Behaviors and Subordinate Organizational Identification

Topic: Organizational Identification Author(s), Title and Publication Myers, S. A., & Kassing, J. W. (1998). The Relationship Between Perceived Supervisory Communication Behaviors and Subordinate Organizational Identification. Communication Research Reports, 15(1), 71-81. Summary According to the theory of unobtrusive control, modern organizations control their internal environments by biasing employees towards making organizationally favorable decisions. Organizational identification […]

Distrust in Leaders: Dimensions, Patterns, and Emotional Intensity

Topic: Distrust Author(s), Title and Publication Keyton, J., & Smith, F. L. (2009). Distrust in Leaders: Dimensions, Patterns, and Emotional Intensity. Journal of Leadership & Organizational Studies, 16(1), 6-18. Summary This study examined distrust as either a violation of trust (trust initially exists, and distrust occurs when something damages established trust) or the opposite of […]

Propensity to Trust and the Impact on Social Exchange: An Empirical Investigation

Topic: Trust and Social Exchange Author(s), Title and Publication Bernerth, J. B., & Walker, H. J. (2009). Propensity to Trust and the Impact on Social Exchange: An Empirical Investigation. Journal of Leadership & Organizational Studies, 15(3), 217-226. Summary Social exchange theory suggests that people expect some future return when they give another person a reward, […]

Personal Reputation: Effects of Upward Communication on Impressions About New Employees

Topic: Personal Reputation, Work Competence and Upward Communication Author(s), Title and Publication Foste, E. A., & Botero, I. C. (2012). Personal Reputation: Effects of Upward Communication on Impressions About New Employees. Management Communication Quarterly, 26(1), 48-73. Summary This study focused on how a new employee’s message content and delivery style in upward communication affected the […]

Organizational Newcomers: Temporary and Regular Employees, Same-Sex and Mixed-Sex Superior-subordinate Dyads, Supervisor Influence Techniques, Subordinates Communication Satisfaction, and Leader-Member Exchange

Topic: New Employee Communication Author(s), Title and Publication Lamude, K. C., Scudder, J., Simmons, D., & Torres, P. (2004). Organizational Newcomers: Temporary and Regular Employees, Same-Sex and Mixed-Sex Superior-subordinate Dyads, Supervisor Influence Techniques, Subordinates Communication Satisfaction, and Leader-Member Exchange. Communication Research Reports, 21(1), 60-67. Summary This study used leader-member exchange (LMX) theory as the theoretical […]

Risky business or managed event? Perceptions of power and deception in the workplace

Topic: Deception Author(s), Title and Publication Lindsey, L. L. M., Dunbar, N. E., & Russell, J. C. (2011). Risky business or managed event? Perceptions of power and deception in the workplace. Journal of Organizational Culture, Communication and Conflict, 15(1), 55-79. Summary This study explored the link between power and deception by examining deception between supervisors […]

Internal Communication, Information Satisfaction, and Sense of Community: The Effect of Personal Influence

Topic: Internal Communication and Information Satisfaction Author(s), Title and Publication White, C., Vanc, A., & Stafford, G. (2010). Internal Communication, Information Satisfaction, and Sense of Community: The Effect of Personal Influence. Journal of Public Relations  Research, 22(1), 65-84. Summary This study examined employees’ perceptions of information flow from top administrators, their communication preferences, sense of […]

Employee Voice Behavior: Interactive Effects of LMX and Power Distance in the United States and Colombia

Topic: Employee Voice and Power Distance Author(s), Title and Publication Botero, I. C., & Dyne, L. V. (2009). Employee Voice Behavior: Interactive Effects of LMX and Power Distance in the United States and Colombia. Management Communication Quarterly, 23(1), 84-104. Summary Competitive advantage can come from ideas that employees communicate to supervisors for improving processes, products […]