Exploring the Local and Global Experiences of Employees Across Eastern and Western Contexts

Author(s), Title and Publication Ju, R. & Shoham, M. (2017). Multidimensionality of identification: Exploring the local and global experiences of organizational members across Eastern and Western contexts. Western Journal of Communication, 81(2), 206-224. DOI: 10.1080/10570314.2016.1235281 Summary Organizational identification, which refers to an individual’s feeling of connectedness to organizations, is one of the most frequently studied […]

Beyond Being There: The Symbolic Role of Communication and Identification in Perceptions of Proximity to Geographically Dispersed Colleagues

Authors, Title and Publication Boyer O’Leary, M., Wilson, J. M., & Metiu, A. (2014). Beyond being there: The symbolic role of communication and identification in perceptions of proximity to geographically dispersed colleagues. MIS Quarterly, 38(4), 1219-A7. This study explored how communication and shared meaning affect peoples’ perceptions of the geographic distances between themselves and their colleagues, […]

Situated Organizational Identification in Newcomers: Impacts of Pre-Entry Organizational Exposure

Topic: New Employee and Organizational Identification Author(s), Title and Publication Stephens, K. K. & Dailey, S. L. (2012). Situated organizational identification in newcomers: Impacts of pre-entry organizational exposure. Management Communication Quarterly, 26(3), 404-422. Summary This study investigated how new employees’ organizational identification was influenced by their pre-orientation non-work related experiences with an organization, and orientation […]

Corporate Social Responsibility, Customer Orientation, and the Job Performance of Frontline Employees

Topic: Employee Identification; Employee Performance Authors, Title and Publication Korschun, D., Bhattacharya, C. B., & Swain, S. D. (2014). Corporate social responsibility, customer orientation, and the job performance of frontline employees. Journal of Marketing, 78(3), 20-37. Summary In the search for levers to improve job performance, some managers have turned to corporate social responsibility (CSR is defined […]

Appropriateness and acceptability: Employee perspectives of internal communication

Topic: Internal Communication Author(s), Title and PublicationWelch, M. (2012) Appropriateness and acceptability: Employee perspectives of internal communication. Public Relations Review, 38(2), 246-254. SummaryInternal communication is effective when appropriate messages reach employees in formats useful and acceptable to them. This study explored employees’ perceptions of the formats of internal communication (i.e., print, electronic, and face-to-face), and […]

Exploring Nonlinearity in Employee Voice: The Effects of Personal Control and Organizational Identification

Topic: Employee Communication Behavior and Upward Communication Author(s), Title and PublicationTangirala, S., & Ramanujam, R. (2008). Exploring nonlinearity in employee voice: The effects of personal control and organizational identification. Academy of Management Journal, 51(6), 1189-1203. SummaryThis study investigated the impact of employees’ perceived personal control on their voice. Personal control refers to employees’ perceived autonomy […]

Talking up failure: How discourse can signal failure to change

Topic: Employee Communication Behavior and Organizational Change Author(s), Title and PublicationSchwarz, G. M., Watson, B. M., & Callan, V. J. (2011). Talking up failure: How discourse can signal failure to change. Management Communication Quarterly, 25(2), 311-352. SummaryThis study explored how employees in different groups talked about technological change in their organization, and how their talks […]

Organizational Communication: Relationships to Organizational Climate and Job Satisfaction

Topic: Organizational Communication Author(s), Title and Publication Muchinsky, P. M. (1977). Organizational Communication: Relationships to Organizational Climate and Job Satisfaction. Academy of Management Journal, 20(4), 592-607. Summary This foundational study examined the relationship of organizational communication to organizational climate and job satisfaction. Employees (n=695) of a large public utility participated in a survey that measured […]

Being “In the Know” in a Participative Management System

Topic: Employee Involvement Author(s), Title and Publication Marshall, A. A., & Stohl, C. (1993). Being “In the Know” in a Participative Management System. Management Communication Quarterly, 6(4), 372-404. Summary A primary advantage of employee involvement is assumed to be the development of knowledgeable workers who perform better. Little research, however, has explored how employees’ activities […]

Creating the Climate and Culture of Success

Topic: Organizational Climate and Organizational Culture Author(s), Title and Publication Schneider, B., Gunnarson, S. K., & Niles-Jolly, K. (1994). Creating the Climate and Culture of Success. Organizational Dynamics, 23(1), 17-29. Summary This essay examined management values that must be adhered to by employees for organizational effectiveness. Climate is employees’ perceived atmosphere that is created within […]

Communication Climate, Job Satisfaction, and Organizational Commitment: The Effects of Information Adequacy, Communication Openness, and Decision Participation

Topic: Communication Climate and Organizational Commitment Author(s), Title and Publication Trombetta, J. J., & Rogers, D. P. (1988). Communication Climate, Job Satisfaction, and Organizational Commitment: The Effects of Information Adequacy, Communication Openness, and Decision Participation. Management Communication Quarterly, 1(4), 494-514. Summary This study investigated the impact of communication on employees’ organizational commitment (i.e., employee loyalty). […]

The Impacts of Communication and Multiple Identifications on Intent to Leave: A Multimethodological Exploration

Topic: Turnover and Organizational Identification Author(s), Title and Publication Scott, C. R., Connaughton, S. L., Diaz-Saenz, H. R., Maguire, K., Ramirez, R., Richardson, B., Shaw, S. P., & Morgan, D. (1999). The Impacts of Communication and Multiple Identifications on Intent to Leave: A Multimethodological Exploration. Management Communication Quarterly, 12(3), 400-435. Summary This study examined two […]