Senders’ Bias: How Can Top Managers’ Communication Improve Strategy Implementation?

Author(s), Title and Publication Katsuhiko Shimizu, Keio University, Yokohama, Japan (2017). Senders’ bias: How can top managers’ communication improve, or not improve strategy implementation? International Journal of Business Communication, 54(1), 52-69. DOI: 10.1177/2329488416675449 Summary Organizational change can lead to increased uncertainty that, if not addressed, can negatively impact strategy execution. In this study, the author […]

Employees’ Emotions in Change: Advancing the Sensemaking Approach

Author(s), Title and Publication Helpap, S. & Bekmeier-Feuerhahn, S. (2016). Employees’ emotions in change: advancing the sensemaking approach. Journal of Organizational Change Management, DOI: 10.1108/JOCM-05-2016-0088 Summary The introduction of change can cause a variety of different emotional reactions among affected employees. Some employees might feel anxious, frightened or frustrated, whereas others feel hopeful and pleasant. […]

Crafting the Change: The Role of Employees During an Organizational Change

Author(s), Title and Publication Petrou, P., Demerouti, E., & Schaufeli, W. B. (2016). Crafting the change: The role of employee job crafting behaviors for successful organizational change. Journal of Management, DOI: 10.1177/0149206315624961. Summary Though it is widely recognized that organizational change communication is the most effective strategy to improve employee adjustment to change, little is […]

Communicating During Organizational Change Using Social Accounts: The Importance of Ideological Accounts

Author(s), Title and Publication Tucker, D. A., Yeow, P., & Viki, G. T. (2013). Communicating during organizational change using social accounts: The importance of ideological accounts. Management Communication Quarterly, 27(2), 184-209. Summary This study explored how organizations undergoing change explain change-related decision to their employees, and the impacts of different communication methods on employees’ trust […]

Four Strategies for Communicating with Employees During a Major Change

Topic: Change Communication Authors, Title and Publication Christensen, M. (2014). Communication as a strategic tool in change processes. Journal of Business Communication, 51(4), 359-385. Summary A major challenge for organizations is to develop both climate and leadership strategies that allow them to cope with challenges such as downsizing, re-engineering, flattening structures, global competition, and the introduction of […]

Effective Public Relations Leadership in Organizational Change: A Study of Multinationals in Mainland China

Topic: Organizational Change, Internal Activism Authors, Title and Publication Luo, Y., & Jiang, H. (2014). Effective public relations leadership in organizational change: A study of multinationals in Mainland China. Journal of Public Relations Research, 26(2), 134-160. Summary Organizational change is prevalent as organizations try to adapt to a changing environment and jostle for competitive advantage. Employees often […]

Empowerment and Internal Activism During Organizational Change

Topic: Employee Communication, Internal Activism, and Organizational Change Authors, Title and Publication Luo, Y., & Jiang, H. (2014). Empowerment and internal activism during organizational change: A relocation story in China. International Journal of Strategic Communication, 8, 1-28. Summary This study, contextualized in a leading multinational food and beverage giant operating in Mainland China, investigated how […]

Talking up failure: How discourse can signal failure to change

Topic: Employee Communication Behavior and Organizational Change Author(s), Title and PublicationSchwarz, G. M., Watson, B. M., & Callan, V. J. (2011). Talking up failure: How discourse can signal failure to change. Management Communication Quarterly, 25(2), 311-352. SummaryThis study explored how employees in different groups talked about technological change in their organization, and how their talks […]

Soliciting and Using Input During Organizational Change Initiatives: What Are Practitioners Doing

Topic: Leadership Communication and Organizational Change Author(s), Title and Publication Lewis, L. K., & Russ, T. L. (2012). Soliciting and using input during organizational change initiatives: What are practitioners doing. Management Communication Quarterly, 26(2), 267-294. Summary This study explored how implementers solicit and use stakeholders’ opinions and feedback during organizational change. The authors interviewed 26 […]