Senders’ Bias: How Can Top Managers’ Communication Improve Strategy Implementation?

Author(s), Title and Publication Katsuhiko Shimizu, Keio University, Yokohama, Japan (2017). Senders’ bias: How can top managers’ communication improve, or not improve strategy implementation? International Journal of Business Communication, 54(1), 52-69. DOI: 10.1177/2329488416675449 Summary Organizational change can lead to increased uncertainty that, if not addressed, can negatively impact strategy execution. In this study, the author […]

“The Work Must Go On”: The Role of Employee and Managerial Communication in the Use of Work–Life Policies

Author(s), Title and Publication Hoeven, C.L. ter, Miller, V., Peper, A. & Dulk, L. den (2017). “The Work Must Go On”: The role of employee and managerial communication in the use of work–life policies. Management Communication Quarterly, 31(2), 194 –229. DOI: 10.1177/0893318916684980 Summary Despite extensive work-life regulations in comparison to the U.S., many employees in the Netherlands do not take […]

Leader Talk and the Creative Spark: A Research Note on How Leader Motivating Language use Influences Follower Creative Environment Perceptions

Author(s), Title and Publication Mayfield, M. & Mayfield, J. (2017). Leader talk and the creative spark: A research note on how leader motivating language use influences follower creative environment perceptions. International Journal of Business Communication, 54(2), 210-225. DOI: 10.1177/2329488416687057 Summary Garden variety creativity, which happens whenever someone develops a new way of dealing with a […]

First Steps: Linking Change Communication to Change Receptivity

Author(s), Title and Publication: Frahm, J., & Brown, K. (2007). First steps: Linking change communication to change receptivity. Journal of Organizational Change Management, 20(3), 370-387. Summary Employees’ receptivity to organizational change is an emerging and significant issue for those involved in creating successful change implementation strategies. Traditionally, organizational communication is considered an instrument for implementing […]

The Internal Communication Role of the Chief Executive Officer: Communication Channels, Styles, and Effectiveness.

Authors, Title and Publication Men, L. R. (2015). The Internal Communication Role of the Chief Executive Officer: Communication Channels, Styles, and Effectiveness. Public Relations Review, 41, 461-471. This article reports a study that primarily investigated the role of CEOs in organizational internal communication. Executive leaders, particularly CEOs, play a unique organizational role. As the top […]

Looking at Favorable and Unfavorable Superior-Subordinate Relationships Through Dominance and Affiliation Lenses

Authors, Title and Publication McWorthy, L., & Henningsen, D. D. (2014). Looking at favorable and unfavorable superior-subordinate relationships through dominance and affiliation lenses. International Journal of Business Communication, 51(2), 123-137. Using relational framing theory, this study examined factors that influence judgments subordinates make about the quality of their supervisors. According to this theory, two dimensions—dominance-submission and affiliation-disaffiliation—guide […]

IPR Logo

Driving Employee Engagement: The Expanded Role of Internal Communications

Topic: Employee Engagement Authors, Title and Publication Mishra, K., Boynton, L., & Mishra, A. (2014). Driving employee engagement: The expanded role of internal communications. Journal of Business Communication, 51(2), 183-202. Summary Increasingly, organizations and their public relations professionals recognize the importance of strengthening internal communication with employees. Internal communication is important for building a culture of transparency between management and employees, and […]

Why Leadership Matters to Internal Communication: Linking Transformational Leadership, Symmetrical Communication, and Employee Outcomes

Topic: Leadership Communication Authors, Title and Publication Men, L. (2014). Why leadership matters to internal communication: Linking transformational leadership, symmetrical communication, and employee outcomes. Journal of Public Relations Research, 26(3), 256-279. Summary Leadership at different levels directly or indirectly determines structural forms, organizational culture and climate, power distribution, and communication. Different types of leadership advocate different communication […]

Strategic Internal Communication: Transformational Leadership, Communication Channels, and Employee Satisfaction

Topic: Leadership, Employee Communication Channels, and Employee Satisfaction Authors, Title and Publication Men, L. R. (2014). Strategic internal communication: Transformational leadership, communication channels, and employee satisfaction. Management Communication Quarterly, 28(2), 1-21. Summary Technological development is changing the landscape of communication as well as the internal communication formula of companies. The easy access of organizations to […]