Issues Management

Dr. Dougall’s article contains definitions, concepts, tips and insights on what research teaches us about issues management. As the paper explores selected concepts from contemporary business and communication scholars, readers are encouraged to post comments and to click on the links to the author’s original sources. Issues management is a seductive concept. For those who […]

New Insights

New Insights In this section I will be posting some of the recent research findings in crisis communication.  The shelf date will be sic months for the new materials.  Eventually, many of the new insights will be added to the original Crisis Communication entry.  The “New Insights” is divided into publications and papers. Publications A […]

Employee / Organizational Communications

Dr. Berger’s article outlines the subject of employee/organizational communication, describing its importance and basic internal communication processes, networks and channels. Highlighting important issues in current practices, the article concludes with 15 principles of effective communication and an interactive list of recommended readings. “The greatest continuing area of weakness in management practice is the human dimension. […]

Investor Relations

This article provides a brief summary of what we know today about investor relations based on the academic and professional research. It allows us to define investor relations, provide a brief overview of the investor relations evolution and discuss the current state and future trends in the investor relations profession. This paper also lists some […]

Public Relations: The Story Behind a Remarkable Renaissance

November 5, 2008 – The Yale Club New York, NY Sir Martin Sorrell founded WPP in 1985 and has been chief executive throughout its history. During that period, WPP has grown rapidly to become one of the world’s leading communications services groups. WPP companies offer a wide range of services to national, multinational and global […]

Corporate Social Responsibility

This essay discusses the perplexities and challenges of corporate social responsibility (CSR). The essay features the “what”, “why”, and “how” of CSR. The Challenge of Corporate Responsibility To augment the Essential Knowledge Project, this essay discusses the perplexities and challenges of corporate social responsibility (CSR). The essay features the “what,” “why,” and “how” of CSR. […]

New research gives us a gimpse inside ethical choices

New research on ethics presented at AEJMC Conference, Aug. 6 – 9, 2008 As a paper respondent for the Media Ethics Division (MED) of the Association for Education in Journalism and Mass Communication (AEJMC) in Chicago, I had the pleasure of reading and critiquing the division’s Top Paper and some other fine research on ethics. […]

The mysterious interlinking of ethics and respect

DISCUSSION: To what extent do you see reputation and ethics as intertwined factors of success? Toyota edged out competition to win the title of “Most Respected Company in the World” 2008 as judged by the Reputation Institute. Respect and ethics are inextricable linked in the minds of philosophers and ethics scholars of all varieties. But […]

An Exploratory Study of Global Media Relations Practices 2008

A large majority of journalists and public relations practitioners around the world say it is not professional for media to accept payments from news sources in return for coverage. Nevertheless, more than one in three practitioners and one in five journalists say it is generally considered okay in their countries for national media to accept […]

Mapping the Consequences of Technology on Public Relations

From twitter to mash-up media, new technology presents significant implications for public relations.The following paper examines what research tells us about a variety of emerging technologies and their impact on and implications for public relations. Executive Summary From twitter to mash-up media, new technology presents significant implications for public relations.  Whether in the form of […]

New PR ethics study out!

New ethics article on counseling management Please note that I cannot post the entire article due to copyright and embargo rules. From JPRR, copyright 2008 Taylor and Francis: Here’s the abstract! Ryan and Martinson (1983) and other scholars argued that the corporate conscience role should belong in the public relations function. But, how common is […]

Crisis Communication and Social Media

Crisis Communications and Social Media The rapid evolution of new media often results in the practice of public relations getting ahead of research.  The practice of crisis communication is ahead of research in terms of social media.  If you look at training seminars and webinars for crisis communication, social media is emerging as a “hot” […]