Tag Archives: employee voice

This summary is provided by the IPR Organizational Communication Research Center. Summary This study examined employees’ communication behaviors at the workplace. Specifically, the authors proposed and validated allegiant communication behavior (ACB) as a unique employee communication phenomenon and articulated the value of allegiant communication behavior in improving organizational effectiveness. The authors defined allegiant communication behavior … Continue reading These Three Dimensions of “Allegiant Communication” Can Help Organizations Evaluate Internal Communication

This summary is provided by the IPR Organizational Communication Research Center Summary Organizations thrive when employees provide constructive and candid feedback intended to improve overall business operations. Challenging promotive voice, or feedback specifically designed to bring about positive change rather than merely criticize, has been described as a key factor in numerous organizational outcomes such … Continue reading How Social Status and Organizational Justice Impact Employee Voice

This summary is provided by the IPR Organizational Communication Research Center. Summary Exhausted employees who feel they lack work-life balance are both less likely to feel engaged, and less likely to express their voice at work. As a result, organizations miss out on key suggestions, ideas, questions, and concerns that are essential to alleviating job stress … Continue reading An Exploration of the Relationships Between Organizational Dissent, Employee Burnout, and Work-Family Balance

Author(s), Title and Publication Mao, C. M., & DeAndrea, D. C. (2018). How anonymity and visibility affordances influence employees’ decisions about voicing workplace concerns. Management Communication Quarterly, 1-29. doi: 10.1177/0893318918813202 Summary Establishing proper communication channels so employees can voice suggestions may simultaneously curb organizational malpractices and increase employees’ organizational commitment and job satisfaction. The willingness … Continue reading How Anonymity and Visibility Affordances Influence Employees’ Decisions About Voicing Workplace Concerns

Topic: Employee Communication Behavior and Upward Communication Author(s), Title and Publication Tangirala, S., & Ramanujam, R. (2008). Exploring nonlinearity in employee voice: The effects of personal control and organizational identification. Academy of Management Journal, 51(6), 1189-1203. Summary This study investigated the impact of employees’ perceived personal control on their voice. Personal control refers to employees’ … Continue reading Exploring Nonlinearity in Employee Voice: The Effects of Personal Control and Organizational Identification

Topic: Employee Voice Author(s), Title and Publication Landau, J. (2009). To speak or not to speak: Predictors of voice propensity. Journal of Organizational Culture, Communication and Conflict, 13(1), 35-54. Summary “Voice” is dissent expressed openly and clearly in a constructive fashion within organizations to people who can influence organizational decisions and actions.  This study investigated … Continue reading To speak or not to speak: Predictors of voice propensity

Topic: Upward Dissent Author(s), Title and Publication Kassing, J. W. (2009). “In Case You Didn’t Hear Me the First Time”: An Examination of Repetitious Upward Dissent. Management Communication Quarterly, 22(3), 416-436. Summary This study explored how 190 employees from a variety of organizations in Arizona expressed dissent to management about the same issue on multiple … Continue reading “In Case You Didn’t Hear Me the First Time”: An Examination of Repetitious Upward Dissent

Topic: Employee Voice and Power Distance Author(s), Title and Publication Botero, I. C., & Dyne, L. V. (2009). Employee Voice Behavior: Interactive Effects of LMX and Power Distance in the United States and Colombia. Management Communication Quarterly, 23(1), 84-104. Summary Competitive advantage can come from ideas that employees communicate to supervisors for improving processes, products … Continue reading Employee Voice Behavior: Interactive Effects of LMX and Power Distance in the United States and Colombia

Topic: Employee Silence and Upward Communication Author(s), Title and Publication Milliken, F. J., Morrison, E. W., & Hewlin, P. F. (2003). An Exploratory Study of Employee Silence: Issues that Employees Don’t Communicate Upward and Why. Journal of Management Studies, 40(6), 1453-1476. Summary Research shows that employees often feel uncomfortable speaking to their bosses about organizational … Continue reading An Exploratory Study of Employee Silence: Issues that Employees Don’t Communicate Upward and Why