Predicting Employee Dissent Expression in Organizations: A Cost and Benefit Approach.

Author(s), Title and Publication Zhan, M., & Hample, D. (2016). Predicting employee dissent expression in organizations: A cost and benefit approach. Management Communication Quarterly, DOI: 10.1177/0893318916635752. Summary Employee dissent is understood as resulting from unsatisfying organizational states. Dissatisfaction can be felt but not expressed; dissent is the actual performance of disagreement with immediate circumstances. Constructive […]

Three Types of Peers Who Will Influence Your Work

Author(s), Title and Publication: Sollitto, M., & Myers, S. A. (2015). Peer coworker relationships: Influences on the expression of lateral dissent. Communication Report, 28(1), 36 – 47. Summary Peer coworkers are defined as the connections that employees form with individuals on the same level of the organizational hierarchy with no formal authority over one another. […]

Communicatively Restricted Organizational Stress

Author(s), Title and Publication: Boren, J. P., & Veksler, A. E. (2014). Communicatively restricted organizational stress (CROS) 1: Conceptualization and overview. Management Communication Quarterly, 29(1), 28 – 55. Summary Work-related stress can be detrimental to both organizations and employees. Previous theories about work stress have indicated that (1) social support from organization and co-workers and […]

Enhancing Performance in Small Professional Firms through Vision Communication and Sharing

Topic: Leader Communication; Culture and Values Authors, Title and Publication Jing, F., Avery, G., & Bergsteiner, H. (2014). Enhancing performance in small professional firms through vision communication and sharing. Asia Pacific Journal of Management, 31(2), 599-620. Summary Research has suggested that when leaders work with a vision, a variety of important outcomes at the individual, group, and […]

Work vs. Life for Employees: Is Your Business Part of the Solution?

When the boundary between work and life gets blurred, employees can easily get frustrated and burned out. Often times, employees are encouraged to become smart “problem solvers,” coping with stress and imbalance on their own. However, individual coping is never sufficient even when it is effective. So, what are the jigsaw puzzle pieces organizations may […]

Credibility: Qualifier of Subordinate Participation

Topic: Supervisor Credibility and Employee Participation Author(s), Title and Publication Falcione, R. L. (1974). Credibility: Qualifier of Subordinate Participation. Journal of Business Communication, 11(3), 43-54. Summary This study examined subordinate participation in decision-making processes, as well as its relationship to their perceptions of supervisor credibility and satisfaction with supervisors. In a survey of 145 employees […]

Organizational Values and Their Relation to Organizational Performance Outcomes

Topic: Organizational Values and Employee Performance Author(s), Title and Publication Fitzgerald, G. A., & Desjardins, N. M. (2004). Organizational Values and Their Relation to Organizational Performance Outcomes. Atlantic Journal of Communication, 12(3), 121-145. Summary Research has shown that many “best companies” adhere to core organizational values, and performance improves when the values are shared with […]