This summary is provided by the IPR Organizational Communication Research Center Dr. Hilke Steenkamp and Dr. Ganga Dhanesh examined strategies used by organizations to maintain relationships with employees in remote or hybrid workplaces during the COVID-19 pandemic. The researchers conducted 13 in-person or online in-depth interviews March – May 2022 with communications and human resources … Continue reading How to Build Relationships with Employees in Times of Crisis
In today’s fast-paced work environment, effective communication is the backbone of success. It enables teams to collaborate seamlessly, fosters stronger professional relationships, and enhances efficiency within an organization. However, to truly harness the potential of communication, it is essential to go beyond the daily exchanges of information. One aspect of communication that often gets overlooked … Continue reading The Influence of Communicating Values in the Workplace
This blog is provided by the IPR Organizational Communication Research Center Last month, I shared my research on employee listening and its connection with engagement with the IPR Board of Trustees and ELEVATE members in the Greater Chicago area — a brief conversation after my talk involved the concept of organizational justice. Employee communication leaders … Continue reading What Does “Fairness” Mean to Employees? New Tools for Evaluating Internal Communication
Those of us who communicate for a living are in the business of influence. We shape the reputations of our organizations, the narratives coming from leaders’ mouths, and — critically — the stories we tell ourselves about who we are. But today, we seek influence in a media and information landscape of unprecedented complexity. One … Continue reading Who has Influence in Organizations?
In partnership with PR News, “Lessons Earned” is a series featuring IPR Trustees sharing a difficult lesson. Talent is everything in communication. Everyone has superpowers but unleashing them takes progressive thinking. Sounds easy, but it’s not. Magic can happen when you focus on playing to an individual’s strengths instead of their weaknesses. Here are lessons I’ve picked … Continue reading Lessons Earned: Unleashing the Superpowers of Your Staff
This article summary is provided by the IPR Organizational Communication Research Center. Summary According to a 2017 Gallup study 43% of American workers report spending at least part of their week working remotely. The study also found that 80-90% reported that they would like to work remotely at least part-time. Telework has become a new … Continue reading Do Remote Employees Prefer Different Types of Appreciation Than Employees in Face-to-Face Settings?
Author(s), Title and Publication: De Ruiter, M., Schalk, R., & Blomme, R. J. (2016). Manager responses to employee dissent about psychological contract breach: A dyadic process approach. Management Communication Quarterly, 30(2), 188 – 217. Summary Employee dissent occurs when employees perceive a discrepancy between what the organization has promised to them and what they have … Continue reading Manager Responses to Employee Dissent About Psychological Contract Breach: A Dyadic Process Approach
Author(s), Title and Publication: O’Connor, A., Paskewitz, E. A., Jorgenson, D. A., & Rick, J. M. (2016). How changes in work structure influence employees’ perceptions of CSR: Millionaire managers and locked-out laborers. Journal of Applied Communication Research, 44(1), 40 – 59. Summary Corporate social responsibility (CSR) is a multi-faceted concept, including dimensions of economic, legal, … Continue reading How Changes in Work Structure Influence Employees’ Perceptions of CSR: Millionaire Managers and Locked-Out Laborers
Author(s), Title and Publication Goldman, Z., W., & Myers, S. A. (2015). The relationship between organizational assimilation and employees’ upward, lateral, and displaced dissent. Communication Reports, 18(1), 24 – 35. Summary This article reports a study that explored the process by which an individual employee being integrated into the culture of an organization, i.e. organizational … Continue reading The Relationship Between Organizational Assimilation and Employees’ Upward, Lateral, and Displaced Dissent