Employee Communication, Job Engagement, and Organizational Commitment: A Study of Members of the Millennial Generation

Author(s), Title and Publication Walden, J., Jung, E. H., & Westerman, C. K. (2017). Employee communication, job engagement, and organizational commitment: A study of members of the Millennial Generation. Journal of Public Relations Research, 29(2/3), 73-89. doi: 10.1080/1062726X.2017.1329737 Summary The authors developed and tested a model in which job engagement mediates the relationship between three […]

The Internal Communication Role of the Chief Executive Officer: Communication Channels, Styles, and Effectiveness.

Authors, Title and Publication Men, L. R. (2015). The Internal Communication Role of the Chief Executive Officer: Communication Channels, Styles, and Effectiveness. Public Relations Review, 41, 461-471. This article reports a study that primarily investigated the role of CEOs in organizational internal communication. Executive leaders, particularly CEOs, play a unique organizational role. As the top […]

The Effects of Authentic Leadership on Strategic Internal Communication and Employee-Organization Relationships

Authors, Title and Publication Men, L. R., & Stacks, D. W. (2014). The effects of authentic leadership on strategic internal communication and employee-organization relationships. Journal of Public Relations Research, 26(4), 301-324. Summary Organizational leadership influences strategic internal communication in several ways. First, leadership influences organizational infrastructures, such as the development of organizational culture, structure, and communication […]

Bottom-up Building of an Innovative Organization: Motivating Employee Intrapreneurship and Scouting and Their Strategic Value

Topic: Employee Communication Behavior Authors, Title and Publication Park, S. H., Kim, J-N., & Krishna, A. (2014).  Bottom-up building of an innovative organization: Motivating employee intrapreneurship and scouting and their strategic value. Management Communication Quarterly. DOI: 10.1177/0893318914541667. Summary Organizational leaders and managers regularly search for ways to make their organizations more innovative, competitive, and successful. […]

Why Leadership Matters to Internal Communication: Linking Transformational Leadership, Symmetrical Communication, and Employee Outcomes

Topic: Leadership Communication Authors, Title and Publication Men, L. (2014). Why leadership matters to internal communication: Linking transformational leadership, symmetrical communication, and employee outcomes. Journal of Public Relations Research, 26(3), 256-279. Summary Leadership at different levels directly or indirectly determines structural forms, organizational culture and climate, power distribution, and communication. Different types of leadership advocate different communication […]

Institute for Public Relations

Strategic Value of Employee Relationships and Communicative Actions

Topic: Employee Communication Behavior; Employee-Organization Relationships Authors, Title and Publication Mazzei, A., Kim, J., & Dell’Oro, C. (2012). Strategic value of employee relationships and communicative actions: Overcoming corporate crisis with quality internal communication. International Journal of Strategic Communication, 6(1), 31-44 Summary This study analyzed a case to understand how continuous managerial efforts and internal communication […]

Maintaining Workplace Friendships: Perceived Politeness and Predictors of Maintenance Tactic Choice

Topic: Workplace Relationships Author(s), Title and PublicationSias, R. M., Gallagher, E. B., Kopaneva, I., & Pedersen, H. (2012). Maintaining Workplace Friendships: Perceived Politeness and Predictors of Maintenance Tactic Choice. Communication Research, 39(2), 239-268. SummaryThis three-part study investigated how organizational members maintain peer friendships. In the first study, members identified a set of workplace friendship maintenance […]

Best-in-Class Practices in Employee Communication: Through the Lens of 10 Global Leaders

The Institute for Public Relations’ Commission on Organizational Communication created a two-part research program exploring best practices in global employee communication. Launching the program with qualitative research, IPR commissioned KRC Research to conducted in-depth interviews with executives from leading global companies, including Cargill, Chevron, FedEx, GE, IBM, Johnson & Johnson, McDonald’s, Navistar, Petrobras and Toyota. […]

PR in the ER: Managing internal organization–public relationships in a hospital emergency department

Topic: Organization-Employee Relationships Author(s), Title and Publication Seltzer, T., Gardner, E., Bichard, S., & Callison, C. (2012). PR in the ER: Managing internal organization–public relationships in a hospital emergency department. Public Relations Review, 38(1), 128-136. Summary Focusing on a university-affiliated emergency department (ED), this study investigated the antecedents and outcomes of organization-employee relationships, and the […]

A multi-level study of antecedents and a mediator of employee-organization relationships

Topic: Organization-Employee Relationship Author(s), Title and Publication Kim, H-S. (2007). A multi-level study of antecedents and a mediator of employee-organization relationships. Journal of Public Relations Research, 19(2), 167-197. Summary This study examined the influence of organizational structure and internal communication on organization-employee relationships, and the mediating role of organizational justice. Organizational structure refers to how […]

Employee benefits communication: Proposing a PR-HR cooperative approach

Topic: Employee Benefits Communication Author(s), Title and Publication Freitag, A. R., & Picherit-Duthler, G. (2004). Employee benefits communication: Proposing a PR-HR cooperative approach. Public Relations Review, 30(4), 475–482. Summary In employee benefits communication, organizations often offer benefit options and try to inform and help employees make wise choices so they remain satisfied, motivated and productive. […]

Internal Communication, Information Satisfaction, and Sense of Community: The Effect of Personal Influence

Topic: Internal Communication and Information Satisfaction Author(s), Title and Publication White, C., Vanc, A., & Stafford, G. (2010). Internal Communication, Information Satisfaction, and Sense of Community: The Effect of Personal Influence. Journal of Public Relations  Research, 22(1), 65-84. Summary This study examined employees’ perceptions of information flow from top administrators, their communication preferences, sense of […]