How Symmetrical Employee Communication Leads to Employee Engagement and Positive Employee Communication Behaviors

Author(s), Title and Publication Kang, M., & Sung, M. (2017). How symmetrical employee communication leads to employee engagement and positive employee communication behaviors. Journal of Communication Management, 21(1), 82-102. DOI:10.1108/JCOM-04-2016-0026 Summary For their insider perspective, employees are considered unique and authentic ambassadors for organizations. Whether the message is favorable or not, the employee experience, and the information […]

Employee Communication, Job Engagement, and Organizational Commitment: A Study of Members of the Millennial Generation

Author(s), Title and Publication Walden, J., Jung, E. H., & Westerman, C. K. (2017). Employee communication, job engagement, and organizational commitment: A study of members of the Millennial Generation. Journal of Public Relations Research, 29(2/3), 73-89. doi: 10.1080/1062726X.2017.1329737 Summary The authors developed and tested a model in which job engagement mediates the relationship between three […]

“The Work Must Go On”: The Role of Employee and Managerial Communication in the Use of Work–Life Policies

Author(s), Title and Publication Hoeven, C.L. ter, Miller, V., Peper, A. & Dulk, L. den (2017). “The Work Must Go On”: The role of employee and managerial communication in the use of work–life policies. Management Communication Quarterly, 31(2), 194 –229. DOI: 10.1177/0893318916684980 Summary Despite extensive work-life regulations in comparison to the U.S., many employees in the Netherlands do not take […]

Between Hope and Fear: Developing Social Media Guidelines for Employees

Author(s), Title and Publication Opgenhaffen, M. and Claeys, A.-S. (2017). Between hope and fear: Developing social media guidelines. Employee Relations, 39(2), pp. 130–144. doi: 10.1108/er-04-2016-0086. Summary From an organizational perspective, social media has evolved from a communication tool focused on external stakeholder engagement to also include internal stakeholders. As such, this study examines the rationale […]

Employees’ Emotions in Change: Advancing the Sensemaking Approach

Author(s), Title and Publication Helpap, S. & Bekmeier-Feuerhahn, S. (2016). Employees’ emotions in change: advancing the sensemaking approach. Journal of Organizational Change Management, DOI: 10.1108/JOCM-05-2016-0088 Summary The introduction of change can cause a variety of different emotional reactions among affected employees. Some employees might feel anxious, frightened or frustrated, whereas others feel hopeful and pleasant. […]

The Practical Paradox of Technology: How it Can Lead to Employee Burnout

Author(s), Title and Publication Ter Hoeven, C. L., van Zoonen, W., & Fonner, K. L. (2016). The practical paradox of technology: The influence of communication technology use on employee burnout and engagement. Communication Monographs, DOI: 10.1080/03637751.2015.1133920. Summary Technological advancements in the workplace frequently have produced contradictory effects by facilitating accessibility and efficiency while increasing interruptions […]

Bringing Technological Frames to Work: How Previous Experience with Social Media Shapes the Technology’s Meaning in an Organization

Authors, Title and Publication Treem, J. W., Dailey, S. L., Pierce, C. S., & Leonardi, P. M. (2015). Bringing technological frames to work: How previous experience with social media shapes the technology’s meaning in an organization. Journal of Communication, 65(2), 396-422. This study examines the expectations that workers have regarding enterprise social media (ESM). ESM is increasingly […]

What Makes Us Enthusiastic, Angry, Feeling at Rest or Worried? Development and Validation of an Affective Work Events Taxonomy Using Concept Mapping Methodology

Authors, Title and Publication Ohly, S., & Schmitt, A. (2015). What makes us enthusiastic, angry, feeling at rest or worried? Development and validation of an affective work events taxonomy using concept mapping methodology. Journal of Business & Psychology, 30(1), 15-35. The research reported in this article aims to develop a comprehensive taxonomy of affective work events. Affective […]

Lost in Translation: Employee and Organizational Constructions of Mission and Vision.

Author(s), Title and Publication: Kopaneva, I., & Sias, P. M. (2015). Lost in translation: Employee and organizational constructions of mission and vision. Management Communication Quarterly, 29(3), 358 – 384. Summary An organization’s mission and vision statements are the official texts that define what the organization is today and will be tomorrow. An effective vision can […]

The Relationship Between Organizational Assimilation and Employees’ Upward, Lateral, and Displaced Dissent

Author(s), Title and Publication Goldman, Z., W., & Myers, S. A. (2015). The relationship between organizational assimilation and employees’ upward, lateral, and displaced dissent. Communication Reports, 18(1), 24 – 35. Summary This article reports a study that explored the process by which an individual employee being integrated into the culture of an organization, i.e. organizational […]

Communicatively Restricted Organizational Stress

Author(s), Title and Publication: Boren, J. P., & Veksler, A. E. (2014). Communicatively restricted organizational stress (CROS) 1: Conceptualization and overview. Management Communication Quarterly, 29(1), 28 – 55. Summary Work-related stress can be detrimental to both organizations and employees. Previous theories about work stress have indicated that (1) social support from organization and co-workers and […]

Organizational Blogging: A Case Study of a Corporate Weblog from an Employee Perspective

Author, Title and Publication Agerdal-Hjermind, A. (2014). Organizational blogging: a case study of a corporate weblog from an employee perspective. Corporate Communications: An International Journal, 19 (1), 34 – 51. Summary This study examined the usage and implications of blogging in a corporate communication context from an employee’s perspective. The author considered the blog as […]