Trust is Key: Unlocking the Relationship Between Leadership and Team Performance

Author(s), Title and Publication Boies, K., Fiset, J., & Gill, H. (2015). Communication and trust are key: Unlocking the relationship between leadership and team performance and creativity. The Leadership Quarterly, 26(6), 1080-1094. Summary This experimental study examined how transformational leadership behaviors influence team performance and creativity through underlying mechanisms of team communication and trust. Transformational leadership is […]

Beyond Being There: The Symbolic Role of Communication and Identification in Perceptions of Proximity to Geographically Dispersed Colleagues

Authors, Title and Publication Boyer O’Leary, M., Wilson, J. M., & Metiu, A. (2014). Beyond being there: The symbolic role of communication and identification in perceptions of proximity to geographically dispersed colleagues. MIS Quarterly, 38(4), 1219-A7. This study explored how communication and shared meaning affect peoples’ perceptions of the geographic distances between themselves and their colleagues, […]

Social media research in advertising, communication, marketing and public relations

Khang, Hyoungkoo, Ki, Eyunjung, & Ye, Lan (2012) Social media research in advertising, communication, marketing and public relations, 1997-2010. Journalism and MassCommunication Quarterly, 89(2), 279-298. Summary Drawing upon the social media phenomena in both practical and academic arenas, this study explored patterns and trends of social media research over the past 14 years across the […]

Emotional labour and the pursuit of the personal brand: Public relations practitioners’ use of social media

Bridgen, Liz (2011). Emotional labour and the pursuit of the personal brand: Public relations practitioners’ use of social media.  Journal of Media Practice, 12(1), pp. 61-76. Summary Public relations practitioners are encouraged to use their feelings and emotions at work, historically when liaising with clients and journalists, but more recently in online interactions as well. […]

Managerial communication: The link between frontline leadership and organizational performance

Topic: Managerial Communication and Frontline Leadership Author(s), Title and Publication Ahmed, Z., Shields, F., White, R., & Wilbert, J. (2010). Managerial communication: The link between frontline leadership and organizational performance. Journal of Organizational Culture, Communication and Conflict, 14(1), 107-120. Summary This essay describes how effective managerial communication (MC) can assist frontline managers (FMs) in cultivating […]

Defensive Communication and Burnout in the Workplace: The Mediating Role of Leader–Member Exchange

Topic: Employee Burnout and Defensive Communication Author(s), Title and Publication Becker, J. H., Halbesleben, J. B., & O’Hair, H. (2005). Defensive Communication and Burnout in the Workplace: The Mediating Role of Leader–Member Exchange. Communication Research Reports, 22(2), 143-150. Summary This study used leader-member exchange (LMX) theory, which suggests that leaders develop different relationships with employees […]