Tag Archives: communication management

December 1, 2021[Blog], [Research Library], Latest Research Organizational Communication Research Center, OCRC - Internal Communications, OCRC - Measurement, OCRC - Trust, Organizational Communication Research Centercommunication management, ethics, internal communication, listening, trustInstitute for Public Relations

This summary is provided by the IPR Organizational Communication Research Center. Summary This study examined how the global pandemic brought new challenges to organizational listening and how organizations handle these barriers. Organizational listening is a strategic management function and an ethical responsibility critical to employee-organization relationships (EOR). Ethical listening involves treating others with respect, paying … Continue reading Organizations Showed Greater Moral Sensitivity During COVID-19 →

October 7, 2020[Research Library], OCRC - Best Practices, OCRC - Communication Behaviors, OCRC - Internal Communications, OCRC - Leadership Communications, Organizational Communication Research Centercommunication management, communicative organization, employees’ communication behavior, social mediaOlivia Kresic

This summary is provided by the IPR Organizational Communication Research Center Summary Despite the increased interest in employees’ communication behaviors, what prompts them, and the potential contributions to organizational performance, there is little understanding concerning how companies manage employees’ work-related communication, particularly on social media. To gain a better understanding of how organizations enable and motivate … Continue reading Managing the Communicative Organization: A Qualitative Analysis of Knowledge-Intensive Companies →

January 27, 2020[Research Library], OCRC - Communication Behaviors, OCRC - Internal Communications, Organizational Communication Research Center, PRJ - Employee Communicationcommunication management, internal communication, organizational behavior, Organizational IdentificationInstitute for Public Relations

Summary Industry research reveals how teleworking is essential for business today. Research suggests nearly one quarter of workers in the USA engage in telework and a majority of employees would change jobs if the change allowed them to work more from home. Yet, even with this growing interest in remote work, scholars have overlooked a … Continue reading How To Communicate Role Expectations in a Coworking Office →

August 7, 2013[Research Library], OCRC - Engagement, OCRC - Leadership Communications, Organizational Communication Research Centercommunication management, corporate communications, employee communications, internal communications, job commitment, motivationMary Welch

Topic: Engagement and Leadership Communication Author(s), Title and Publication Welch, M. (2011). The evolution of the employee engagement concept: Communication implications. Corporate Communications: An International Journal, 16(4), 328-346. Summary This essay and research review clarified the concept of employee engagement. The author provided an overview of employee engagement related research and identified stages in the evolution … Continue reading The evolution of the employee engagement concept: Communication implications →

November 14, 2012[Research Library], OCRC - Culture and Values, OCRC - Measurement, Organizational Communication Research Centercommunication management, coworker relationships, Employee Retention, internal communication, Organizational Identification, supervisor-employee relationship, tenure, turnoverInstitute for Public Relations

Topic: Turnover and Organizational Identification Author(s), Title and Publication Scott, C. R., Connaughton, S. L., Diaz-Saenz, H. R., Maguire, K., Ramirez, R., Richardson, B., Shaw, S. P., & Morgan, D. (1999). The Impacts of Communication and Multiple Identifications on Intent to Leave: A Multimethodological Exploration. Management Communication Quarterly, 12(3), 400-435. Summary This study examined two … Continue reading The Impacts of Communication and Multiple Identifications on Intent to Leave: A Multimethodological Exploration →

August 13, 2012[Research Library], OCRC - Leadership Communications, OCRC - Measurement, OCRC - Trust, Organizational Communication Research Centeralignment in communication, communication management, communication misunderstanding, crisis communications, Information Satisfaction, internal communicationInstitute for Public Relations

Topic: Alignment and Internal Crisis Communication Author(s), Title and Publication Mazzei, A., & Ravazzani, S. (2011). Manager-employee communication during a crisis: The missing link. Corporate Communications, 16(3), 243-254 Summary This study investigated the effectiveness of internal crisis communication by comparing Italian companies’ communications with employees and employees’ interpretations of those communication efforts during the 2008-2009 … Continue reading Manager-employee communication during a crisis: The missing link →

August 13, 2012[Research Library], OCRC - Internal Communications, OCRC - Leadership Communications, Organizational Communication Research Centercommunication management, communication satisfaction, influence tactics, leader-member exchange (LMX), New Employee Communications, onboarding, supervisor-employee relationshipInstitute for Public Relations

Topic: New Employee Communication Author(s), Title and Publication Lamude, K. C., Scudder, J., Simmons, D., & Torres, P. (2004). Organizational Newcomers: Temporary and Regular Employees, Same-Sex and Mixed-Sex Superior-subordinate Dyads, Supervisor Influence Techniques, Subordinates Communication Satisfaction, and Leader-Member Exchange. Communication Research Reports, 21(1), 60-67. Summary This study used leader-member exchange (LMX) theory as the theoretical … Continue reading Organizational Newcomers: Temporary and Regular Employees, Same-Sex and Mixed-Sex Superior-subordinate Dyads, Supervisor Influence Techniques, Subordinates Communication Satisfaction, and Leader-Member Exchange →