The Message Design Logics of Organizational Change

Author(s), Title and Publication: Barbour, J. B., Jacocks, C. W., & Wesner, K. J. (2013). The message design logics of organizational change. Communication Monographs, 80(3), 354-378. Summary Stakeholder communication is vitally important to planned organizational change, because organizational change inherently involves stakeholders’ participation, such as rejection, acceptance, and support. As a result, the outcome of […]

On Changing Organizational Cultures by Injecting New Ideologies: The Power of Stories.

Author(s), Title and Publication: Wines, W. A., & Hamilton III, J. B. (2009). On changing organizational cultures by injecting new ideologies: The power of stories. Journal of Business Ethics, 89(3), 433-447. Summary Organization culture is an organization’s invisible, intangible, yet most powerful force. Occasionally, organizations will need to initiate a change of organization culture, at […]

First Steps: Linking Change Communication to Change Receptivity

Author(s), Title and Publication: Frahm, J., & Brown, K. (2007). First steps: Linking change communication to change receptivity. Journal of Organizational Change Management, 20(3), 370-387. Summary Employees’ receptivity to organizational change is an emerging and significant issue for those involved in creating successful change implementation strategies. Traditionally, organizational communication is considered an instrument for implementing […]

Employees’ Emotions in Change: Advancing the Sensemaking Approach

Author(s), Title and Publication Helpap, S. & Bekmeier-Feuerhahn, S. (2016). Employees’ emotions in change: advancing the sensemaking approach. Journal of Organizational Change Management, DOI: 10.1108/JOCM-05-2016-0088 Summary The introduction of change can cause a variety of different emotional reactions among affected employees. Some employees might feel anxious, frightened or frustrated, whereas others feel hopeful and pleasant. […]

Crafting the Change: The Role of Employees During an Organizational Change

Author(s), Title and Publication Petrou, P., Demerouti, E., & Schaufeli, W. B. (2016). Crafting the change: The role of employee job crafting behaviors for successful organizational change. Journal of Management, DOI: 10.1177/0149206315624961. Summary Though it is widely recognized that organizational change communication is the most effective strategy to improve employee adjustment to change, little is […]

Talking up failure: How discourse can signal failure to change

Topic: Employee Communication Behavior and Organizational Change Author(s), Title and PublicationSchwarz, G. M., Watson, B. M., & Callan, V. J. (2011). Talking up failure: How discourse can signal failure to change. Management Communication Quarterly, 25(2), 311-352. SummaryThis study explored how employees in different groups talked about technological change in their organization, and how their talks […]

Managing to communicate, communicating to manage: How leading companies communicate with employees

Topic: Best Practices in Internal Communication Author(s), Title and Publication Young, M., & Post, J. E. (1993). Managing to communicate, communicating to manage: How leading companies communicate with employees. Organizational Dynamics, 22(1), 31-44. Summary This study is built on the idea that internal communication processes are an important ingredient in successful change, and understanding best […]