An Examination of the Validity, Reliability and Best Practices Related to the Proposed Standards for Traditional Media (Jackson-Sharpe Award Winner)

PDF: An Examination of the Validity, Reliability and Best Practices, Related to the Proposed Standards for Traditional Media David Geddes, Ph.D., Julie O’Neil, Ph.D, and Marianne Eisenmann, MBA, received the Jackson-Sharpe Award for this 2014 International Public Relations Research Conference submission. Abstract:At the 16th Annual IPRRC in March 2013 the researchers presented the first phase […]

Communications Within the Organization: An Interpretive Review of Theory and Research

Topic: Internal Communication Author(s), Title and Publication Redding, W. C. (1972). Communications within the organization: An interpretive review of theory and research. New York: Industrial Communication Council. Summary This book is important because it is one of the earliest reviews of organizational communication research. This review interpreted communication theories in the organizational setting, and offered […]

Best-in-Class Practices in Employee Communication: Through the Lens of 10 Global Leaders

The Institute for Public Relations’ Commission on Organizational Communication created a two-part research program exploring best practices in global employee communication. Launching the program with qualitative research, IPR commissioned KRC Research to conducted in-depth interviews with executives from leading global companies, including Cargill, Chevron, FedEx, GE, IBM, Johnson & Johnson, McDonald’s, Navistar, Petrobras and Toyota. […]

Managing to communicate, communicating to manage: How leading companies communicate with employees

Topic: Best Practices in Internal Communication Author(s), Title and Publication Young, M., & Post, J. E. (1993). Managing to communicate, communicating to manage: How leading companies communicate with employees. Organizational Dynamics, 22(1), 31-44. Summary This study is built on the idea that internal communication processes are an important ingredient in successful change, and understanding best […]

Benchmarking Study Illustrates How Best-in-Class Achieve Alignment, Communicate Change

Topic: Best Practices   Author(s), Title and Publication Powers, V. J. (1996-1997). Benchmarking Study Illustrates How Best-in-Class Achieve Alignment, Communicate Change. Communication World, December/January, 30-33.   Summary The American Productivity & Quality Center conducted this study of internal communication best practices among 50 companies that were believed to be the best in employee communication. Best […]

Best practices in employee communication: A study of global challenges and approaches

Topic: Best Practices in Employee Communication Author(s), Title and Publication Gay, C., Mahoney, M., & Graves, J. (2005). Best practices in employee communication: A study of global challenges and approaches. San Francisco: IABC Research Foundation. Summary This comprehensive study identified four primary challenges facing employee communicators. The project included a review of case studies, interviews […]