The purpose of this research was twofold: 1.) to qualitatively examine how organizations can use intranets to enable employees to communicate with one another and senior management, and 2.) to statistically analyze whether employee interaction with an intranet designed to foster two-way communication positively correlates with employee satisfaction and employee input into the decisions of an organization.
Download PDF: Measuring and Evaluating an Intranet Designed to Enhance Employee Communication and Two-Way Communication