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Crisis communications
Crisis management and crisis communications are critical functions of professional public relations. Failure to respond quickly and effectively to a crisis can result in serious harm to stakeholders and the organization, possibly ending its very existence. These papers explain what research teaches us about crisis communication, provide links to original sources, and open a dialog among practitioners and academics.
- Crisis Management and Communications
- Crisis management is a critical organizational function. Failure can result in serious harm to stakeholders, losses for an organization, or end its very existence.
- Crisis Communication and Social Media
- This entry begins a discussion of the role and use of social media in crisis communication.
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