The recent “Nobody’s Baby” postings by Dr. Ana Tkalac, Ward White and Sean Williams provide strong support for including internal communication in public relations teaching programmes. Ana Tkalac highlights the need to find a good academic home for the internal communication discipline within the public relations field. Ward White provided a fascinating insight into his … Continue reading Want to Rescue Internal Communications from Being Nobody’s Baby and Get It Adopted as Public Relations Baby?
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This guest blog post is written by Ward White in response to Dr. Ana Tkalac’s original post “Nobody’s Baby.” Dr. Tkalac — You raise what I see as an important and neglected topic. It is a topic that deserves serious attention from those interested in Corporate Communications, which would include most Page Society members and … Continue reading Further Thoughts on “Nobody’s Baby” by Ward White →
I am a psychologist, working as a professor of marketing while my research and academic orientation is mainly focused on public relations. In all of these fields, my respective colleagues consider internal communication a part of their domain. Psychologists in the area of organizational behavior study and teach organizational communication. I have continuous discussions with … Continue reading Nobody’s Baby →
We can never overemphasize the importance of the right talent to business success. As Claes Peyron discussed in his “9 Steps to a Successful Employer Branding Strategy” blog, attracting, retaining and coaching employees has become a pivotal organizational capability. Organizations need to appoint their “Chief Talent Officer[s]” for the development of such capability. By turning … Continue reading Strategic Employee Branding: Optimize Your Talent to Gain People Advantage →
Topic: Performance Appraisals Authors, Title and Publication Zhang, X., & Venkatesh, V. (2013). Explaining employee job performance: The role of online and offline workplace communication networks. MIS Quarterly, 37(3), 695-A3. Summary This study focused on the role technology plays in influencing employees’ performance and examined different communication technologies used for creating and maintaining employee social … Continue reading Explaining Employee Job Performance: The Role of Online and Offline Workplace Communication Networks →
Topic: Employee Interpersonal Communication; Digital Communication in the Workplace Authors, Title and Publication Sias, P. M., Pedersen, H., Gallagher, E. B., & Kopaneva, I. (2012). Workplace friendship in the electronically connected organization. Human Communication Research, 38(3), 253-279. Summary This study examined information communication technologies and workplace friendship dynamics. The literature has identified two primary types … Continue reading Workplace Friendship in the Electronically Connected Organization →
Topic: Leadership, Employee Communication Channels, and Employee Satisfaction Authors, Title and Publication Men, L. R. (2014). Strategic internal communication: Transformational leadership, communication channels, and employee satisfaction. Management Communication Quarterly, 28(2), 1-21. Summary Technological development is changing the landscape of communication as well as the internal communication formula of companies. The easy access of organizations to … Continue reading Strategic Internal Communication: Transformational Leadership, Communication Channels, and Employee Satisfaction →
Topic: Employee Communication Competence Authors, Title and Publication McKinley, C., & Perino, C. (2013). Examining communication competence as a contributing factor in health care workers’ job satisfaction and tendency to report errors. Journal of Communication In Healthcare, 6(3), 158-165. Summary This study examined how health care workers’ communication competence predicted their job satisfaction and error … Continue reading Examining Communication Competence as a Contributing Factor in Health Care Workers’ Job Satisfaction and Tendency to Report Errors →
Topic: Employee Communication Behavior; Employee-Organization Relationships Authors, Title and Publication Mazzei, A., Kim, J., & Dell’Oro, C. (2012). Strategic value of employee relationships and communicative actions: Overcoming corporate crisis with quality internal communication. International Journal of Strategic Communication, 6(1), 31-44 Summary This study analyzed a case to understand how continuous managerial efforts and internal communication … Continue reading Strategic Value of Employee Relationships and Communicative Actions →
Topic: Supervisor Communication Authors, Title and Publication Mayfield, J., & Mayfield, M. (2012). The relationship between leader motivating language and self-efficacy: A partial least squares model analysis. Journal of Business Communication, 49(4), 357-376. Summary This study examined the nature and processes of the relationships between leader motivating language and its effects on employee self-efficacy and … Continue reading The Relationship Between Leader Motivating Language and Self-Efficacy →
Topic: Employee Communication, Internal Activism, and Organizational Change Authors, Title and Publication Luo, Y., & Jiang, H. (2014). Empowerment and internal activism during organizational change: A relocation story in China. International Journal of Strategic Communication, 8, 1-28. Summary This study, contextualized in a leading multinational food and beverage giant operating in Mainland China, investigated how … Continue reading Empowerment and Internal Activism During Organizational Change →
Topic: Employee Communication and Quality Employer-Employee Relationships Author, Title and Publication Jiang, H. (2012). A model of work-life conflict and quality of employee-organization relationships: Transformational leadership, procedural justice, and family-supportive workplace initiatives. Public Relations Review, 38, 231-245. doi:10.1016/j.pubrev.2011.11.007 Summary Quality relationships between organizations and their employees contribute to organizational effectiveness. This study tested a new … Continue reading A Model of Work-Life Conflict and Quality of Employee-Organization Relationships: Transformational Leadership, Procedural Justice, and Family-Supportive Workplace Initiatives →