An Examination of Organizational Dissent Events and Communication Channels: Perspectives of a Dissenter, Supervisors and Coworkers

Author(s), Title and Publication Garner, J. T. (2017). An examination of organizational dissent events and communication channels: Perspectives of a dissenter, supervisors, and coworkers. Communication Reports, 30(1), 26-38. DOI: 10.1080/08934215.2015.1128454 Summary Dissent is a vital process in organizations that results in improved decision-making, performance, and employee satisfaction. While much is known about the person to […]

When Employees Don’t ‘Like’ Their Employers on Social Media

Author(s), Title and Publication Cervellon, M-C. & Lirio, P. (2017). When employees don’t ‘like’ their employers on social media. MIT Sloan Management Review, 58(2), 63-70. Summary When employees talk privately about their brands or the industries in which their companies operate, their comments will often have more credibility with their network of contacts than when […]

Between Hope and Fear: Developing Social Media Guidelines

Author(s), Title and Publication Opgenhaffen, M. and Claeys, A.-S. (2017). Between hope and fear: Developing social media guidelines. Employee Relations, 39(2), pp. 130–144. doi: 10.1108/er-04-2016-0086. Summary From an organizational perspective, social media has evolved from a communication tool focused on external stakeholder engagement to also include internal stakeholders. As such, this study examines the rationale […]

The Top Five Reasons Leaders Don’t Communicate

At some point in your career, you may have bemoaned to colleagues, “How do I get my leaders out to talk to employees? We’re going through lots of change, they need to be visible and I can’t get them out of their offices.” Despite well-thought-out leadership communication strategies, leaders may balk at getting face-to-face with […]

Corporate Character: How Ethical Frameworks Are Cultivated

Organizations consistently use terms such as character to describe themselves in terms of mission, vision, and values. Oftentimes character is used to describe the decision-making framework and parameters of an organization, centering on integrity or leadership – but otherwise, little effort is often made to discern character and to systematically cultivate the character of an […]

IPR Announces the Appointment of Gary Grates, Principal, W2O Group, as Director of Organizational Communication Research Center

Gainesville, Fla. – Gary Grates, Principal at W20 Group, has been appointed Director of the IPR Organizational Communication Research Center (OCRC). Grates is a renowned leader in change management communications, employee engagement and corporate strategy execution. A counselor and strategist to global corporations, he is a frequent lecturer and author on issues confronting leadership and […]

Managing Difficult Workplace Conversations: Goals, Strategies, and Outcomes.

Author(s), Title and Publication: Bradley, G. L., & Campbell, A. C. (2016). Managing difficult workplace conversations: Goals, strategies, and outcomes. International Journal of Business Communication, 53(4), 443-464. Summary In workplace, difficult conversations, such as “sensitive” topics and transmission or receipt of “bad news” are inevitable, especially in the occasions of employee performance evaluation and management, […]

Workplace Emotion and Communication: Supervisor Nonverbal Immediacy, Employees’ Emotion Experience, and Their Communication Motives.

Author(s), Title and Publication: Jia, M., Cheng, J., & Hale, C. L. (2017). Workplace emotion and communication: Supervisor nonverbal immediacy, employees’ emotion experience, and their communication motives. Management Communication Quarterly, 31(1), 69-87. Summary Employee emotions are an essential component of a holistic ecosystem of organizational behavior, playing a powerful role in building and maintaining relationships, […]

A Talent Management Ecosystem That Works: From Personalizing to Contextualizing

A new study by the Plank Center for Leadership in Public Relations and the Institute for Public Relations revealed three things about millennial communication professionals (MCPs). First, sharp perceptual gaps exist between MCPs and their managers regarding MCPs’ generational attributes, workplace values, engagement, leadership capabilities, and recruitment and retention drivers. Second, some differences (e.g., millennials’ […]

Predicting Employee Dissent Expression in Organizations: A Cost and Benefit Approach.

Author(s), Title and Publication Zhan, M., & Hample, D. (2016). Predicting employee dissent expression in organizations: A cost and benefit approach. Management Communication Quarterly, DOI: 10.1177/0893318916635752. Summary Employee dissent is understood as resulting from unsatisfying organizational states. Dissatisfaction can be felt but not expressed; dissent is the actual performance of disagreement with immediate circumstances. Constructive […]

The Message Design Logics of Organizational Change

Author(s), Title and Publication: Barbour, J. B., Jacocks, C. W., & Wesner, K. J. (2013). The message design logics of organizational change. Communication Monographs, 80(3), 354-378. Summary Stakeholder communication is vitally important to planned organizational change, because organizational change inherently involves stakeholders’ participation, such as rejection, acceptance, and support. As a result, the outcome of […]