The Relationship Between Corporate Social Responsibility, Employer Branding and Reputation

Reputation is continuously recognized as one of the foundations on which to build organizational success (Key, 1995). When positive, reputation is considered to be one of the most valuable intangible assets any organizations can possess (Vidaver-Cohen, 2007). This is true for organizations both in the profit and nonprofit sectors, in developed and developing economies (Martin, […]

PR Leaders are Pretty Average | Plank Center Report Card 2017

What’s your leadership grade? The Plank Center Report Card 2017 suggests leadership in public relations is average (C+), and it’s not improving. In 2015 the Plank Center for Leadership in Public Relations and Heyman Associates produced its first Report Card on PR Leaders. Leaders earned passing grades for the five areas examined—leadership performance, job engagement, […]

Senders’ Bias: How Can Top Managers’ Communication Improve Strategy Implementation?

Author(s), Title and Publication Katsuhiko Shimizu, Keio University, Yokohama, Japan (2017). Senders’ bias: How can top managers’ communication improve, or not improve strategy implementation? International Journal of Business Communication, 54(1), 52-69. DOI: 10.1177/2329488416675449 Summary Organizational change can lead to increased uncertainty that, if not addressed, can negatively impact strategy execution. In this study, the author […]

Moral Foundations of Forgiving in the Workplace

Author(s), Title and Publication Paul, G. D. & Putnam, L. L. (2017). Moral foundations of forgiving in the workplace. Western Journal of Communication, 81(1), 43-63. DOI: 10.1080/10570314.2016.1229499 Summary Offensive behavior in the workplace can lead to a number of problems. In this study, the authors examine how coping responses in the workplace are rooted in […]

Internal Stakeholders: Walking the Walk or just Talking the Talk?

Author(s), Title and Publication Brunton, M., Eweje, G., & Taskin, N. (2017). Internal stakeholders: Walking the walk or just talking the talk? Business Strategy and the Environment, 26, 31-48. DOI: 10.1002/bse.I1889 Summary While organizations recognize the need to engage in corporate social responsibility (CSR) and sustainable initiatives, the research focus is more often on communicating […]

Discourse of Leadership: The Power of Questions in Organizational Decision Making

Author(s), Title and Publication Artiz, J., Walker, R., Cardon, P., & Li, Z. (2017). Discourse of leadership: The power of questions in organizational decision making. International Journal of Business Communication, 54(2), 161-181. DOI: 10.1177/2329488416687054 Summary While leadership is often an assigned role through experience, and/or an individual’s qualifications, this study explores leadership as an identity […]

“The Work Must Go On”: The Role of Employee and Managerial Communication in the Use of Work–Life Policies

Author(s), Title and Publication Hoeven, C.L. ter, Miller, V., Peper, A. & Dulk, L. den (2017). “The Work Must Go On”: The role of employee and managerial communication in the use of work–life policies. Management Communication Quarterly, 31(2), 194 –229. DOI: 10.1177/0893318916684980 Summary Despite extensive work-life regulations in comparison to the U.S., many employees in the Netherlands do not take […]

Leader Talk and the Creative Spark: A Research Note on How Leader Motivating Language use Influences Follower Creative Environment Perceptions

Author(s), Title and Publication Mayfield, M. & Mayfield, J. (2017). Leader talk and the creative spark: A research note on how leader motivating language use influences follower creative environment perceptions. International Journal of Business Communication, 54(2), 210-225. DOI: 10.1177/2329488416687057 Summary Garden variety creativity, which happens whenever someone develops a new way of dealing with a […]

Corporate Acculturation Neglect in Cross-Border Acquisitions: The Case of Denmark and The United States

Author(s), Title and Publication Breiner, T., & Minei, E. M. (2017). Corporate acculturation neglect in cross-border acquisitions: the case of Denmark and the United States, The Journal of International Communication, 23(1), 53-74, DOI: 10.1080/13216597.2016.1236030 Summary Worldwide enterprise continues to expand as technologies and developments invite organizations to new markets around the globe. An increasingly common […]

Examining Internal Social Media from an Integrated Marketing Communication Perspective

Internal social media (ISM), also referred to as enterprise social media, serve as critical communication channels for employees to share information and build internal relationships across organizational departments and geographical locations (Madsen & Verhoeven, 2016). Drawing upon previous research on social media and enterprise social media, Madsen (2017) defined internal social media (ISM) as “a […]