KatiePaine-500x300

Guidelines for Measuring Trust in Organizations (Updated)

Download (PDF): Guidelines for Measuring Trust in Organizations (updated 2013) Introduction In 2003, a coalition of organizations representing 50,000 public relations and communications professionals gathered in New Jersey to discuss ways to restore trust in American business. Buffeted by scandal and crisis since the Enron debacle, the average citizen’s belief in the integrity and honesty of […]

Picture1

How to Apply Barcelona Principles 2.0

Video produced by the International Association for Measurement and Evaluation of Communication (AMEC) and Ketchum Global Research and Analytics.  This video was created and directed by Jocelyn Jackson, a Senior Project Manager at Ketchum with the guidance of David B. Rockland, Ph.D., Partner/CEO, Global Research & Analytics at Ketchum and the Immediate Past Chairman of […]

The Institute for Public Relations (IPR) Annual Distinguished Lecture & Awards Dinner 2015

Who is Leading Whom in the General Motors Recall

Understanding Media Impact on Public Relations Efforts, Public Awareness, and Financial Markets Download Full Paper: Who is Leading Whom in the General Motors Recall: Understanding Media Impact on Public Relations Efforts, Public Awareness, and Financial Markets EXECUTIVE SUMMARY Who is Leading Whom in the General Motors Recall: Understanding Media Impact on Public Relations Efforts, Public Awareness, and Financial […]

Seanwilliams-tie

Corporate Communications Counts and Can Be Counted

Not everything that can be counted counts. Not everything that counts can be counted. William Bruce Cameron Historically, marketing functions needed to be far more sophisticated in measuring the impact of their activities than their colleagues in corporate communications, including internal communications. Marketing campaigns have been subject to much more scrutiny from the boardroom due […]

Barcelona 2.0 with logos

Barcelona Principles 2.0 – Updated 2015

It’s been five years since the industry rallied around the Barcelona Declaration of Measurement Principles, agreeing to the first overarching framework for effective public relations (PR) and communication measurement. The original goal was straightforward: provide guidelines to measure efficacy of communication campaigns; provide a basis to enable the replacement of outdated program measurement models and ultimately […]

RajulJain

Top Five Questions to Ask About Mix Market Modeling

Market Mix Modeling: Why You Are Failing at It and What You Can Do About It While market mix models (MMM) might sound quite elementary to our peers in marketing, PR professionals have only recently discovered their value. This sudden interest in this statistical tool can be partly attributed to the need to prove our […]

W.Comcowich

Measurement Innovations: Making Sense of Earned Media Metrics

A version of this article first appeared in Media Monitoring & Measurement News. How can PR practitioners make sense of the plethora of possible earned media metrics and measurement strategies?  PR industry groups have published a number of documents to guide PR practitioners. The Barcelona Declaration for Measurement Principles, a set of seven voluntary guidelines […]

chinese logo

Dictionary of Public Relations Measurement & Research, Third Edition, Simplified & Traditional Chinese Translation

The Dictionary of Public Relations Measurement and Research has become one of the most popular papers the Institute for Public Relations has ever published. This third edition is translated into simplified and traditional Chinese by Dr. Chun-Ju Flora Hung-Baesecke, Massey University, and Dr. Yi-Ru Regina Chen, Hong Kong Baptist University. It covers an expanded number of terms, addition […]

small thorson

Joining the Movement?: Investigating Standardization of Measurement and Evaluation Within Public Relations

This article draws on a new survey of public relations practitioners to explore (1) the extent to which respondents report adopting standardized measures recommended by professional organizations; (2) predictors of measurement standardization; and (3) links among measurement practices and self-reported influence of public relations within the broader organization. Download PDF: Joining the Movement?: Investigating Standardization of […]