Rumor or Rescue? The Influence of Social Media During Hurricane Season

In the age of social media, rumors have the power to spread more quickly than ever before—like the falsified storm models of Hurricane Irma predicting landfall in Houston while the city is still reeling from the effects of Harvey. One of these fake weather maps was spread on Facebook over 37,000 times in just 17 […]

Final Stage Development of the Integrated Crisis Mapping (ICM) Model in Crisis Communication

Extending current theories in crisis communication, the authors have developed a new model called the Integrated Crisis Mapping model (ICM) aimed at understanding the diverse and varied emotions likely to be experienced by the key stakeholders in crises. Dominant emotions in the ICM model are extrapolated on two continua, the publics’ coping strategy and the […]