Topic: Leader-Member Exchange; Upward Communications Authors, Title and Publication Geertshuis, S. A., Morrison, R. L., & Cooper-Thomas, H. D. (2015). It’s not what you say, it’s the way that you say it: The mediating effect of upward influencing communications on the relationship between leader-member exchange and performance ratings. Journal of Business Communication, 52(2), 228-245. This study … Continue reading It’s Not What You Say, It’s the Way That You Say It: How Relationships Affect Performance Ratings
[Research Library], OCRC - Communication Behaviors, Organizational Communication Research Centerassertiveness, dyadic communication, influence, leader-member exchange, performance ratings, rational argument, relationships, subordinates, upward communications, upward influencesHelena D. Cooper-Thomas