Issues Management

Dr. Dougall’s article contains definitions, concepts, tips and insights on what research teaches us about issues management. As the paper explores selected concepts from contemporary business and communication scholars, readers are encouraged to post comments and to click on the links to the author’s original sources. Issues management is a seductive concept. For those who […]

Tracking Organization-Public Relationships Over Time

Organizational relationships are almost exclusively analyzed using the data that captures the perceptions of the parties in the relationships. While useful for describing the state of a focal organizational relationship at a single point in time, or over a short period, this approach has limited utility for research involving multiple relationships over an extended timeframe. […]