As many of you know, the Arthur W. Page Society’s mission is to strengthen the enterprise leadership role of the chief communications offer. A key target audience, of course, is our C-Suite colleagues, in particular chief executive officers. To better understand what CEOs really think about strategic communications and, in particular, corporate character and the … Continue reading Understanding the CEO View
Monthly Archives: August 2013
I’m sure it’s happened to all of us. A brainstorm on how to engage employees is humming along when inevitably, someone utters the phrase that stops the conversation cold: “Our internal technology won’t support that.” With so much social technology in the marketplace, and so many companies using that technology to engage external constituents, it’s … Continue reading Don’t Let Technology Be An Excuse →
With the tremendous growth of social media in public relations, using research and insights to guide decision-making and strategy relating to social media has never been as important as it is today. Along with the increase of social media research, more organizations are making their research publicly available. Similarly, colleges and universities are adopting open … Continue reading The Best Social Media Research in 2013: What’s Your Favorite Study? →
In a recent PR News article, IPR President and CEO Frank Ovaitt identifies four critical factors that make top global companies stand out in employee communications. Pulling from the 2013 qualitative research, “Best-in-Class Practices in Employee Communication: Through the Lens of 10 Global Leaders,” they include: An organizational structure that connects internal communicators with the … Continue reading Top Brands Offer a Roadmap For Communicating With Rank-and-File →
GAINESVILLE, Fla., — The Institute for Public Relations’ Social Science of Social Media Research Center (SSSM) has identified nine top social media research studies in the first half of 2013. To make this a true top 10 list, the Institute needs your help. To suggest the study that you think is missing from the list, … Continue reading Top 10 Social Media Research Articles: Do You Have the Tenth? →
Since social and other emerging media (including Twitter, social networks such as Facebook and LinkedIn plus Wikis such as Wikipedia) are having a significant impact on public relations practice, the Institute for Public Relations initiated its Social Science of Social Media Research Center in 2012. Recently, the three research editors of this center were asked … Continue reading Top 10 Social Media Research Articles Important for Public Relations from the First Half of 2013 →
My academic and professional careers have been eclectic enough that I’ve sampled the literature from numerous diverse fields. Most overlap little or not at all. (Safe to say I’m the only author published both in “Transfusion” and “Journal of Communication Management”!) Some, however, treat similar subjects, and on occasion the scholars in two fields actually … Continue reading Change Management Communication: Is It Somehow “Different”? →
Most public relations practitioners would agree that blogs have significantly influenced how organizations communicate. Blogs cover a vast number of topics and there are several types – personal, organizational, news, etc. Organizational blogs are beneficial for their ability to bypass gatekeepers like the media, but in reality few people regularly read an organization’s blog. News … Continue reading Intermedia Agenda Building of the Blogosphere →
Topic: Engagement and Leadership Communication Author(s), Title and Publication Welch, M. (2011). The evolution of the employee engagement concept: Communication implications. Corporate Communications: An International Journal, 16(4), 328-346. Summary This essay and research review clarified the concept of employee engagement. The author provided an overview of employee engagement related research and identified stages in the evolution … Continue reading The evolution of the employee engagement concept: Communication implications →
Topic: Power, Leadership Communication, and Organizational Culture Author(s), Title and Publication Tost, L.; Gino, F.; & Larrick, R. (2011). When power makes others speechless: The negative impact of leader power on team performance. Academy of Management Journal, published online before print September 4, 2012. Summary This research examined the impact of leaders’ feelings of power … Continue reading When power makes others speechless: The negative impact of leader power on team performance →
Topic: Employee Burnout Author(s), Title and Publication Miller, K. I., Ellis, B. H., Zook, E. G., & Lyles, J. S. (1990). An Integrated Model of Communication, Stress, and Burnout in the Workplace. Communication Research, 17(3), 300-326. Summary Based on social information processing theory and uncertainty reduction theory, this study proposed a model that presents the … Continue reading An Integrated Model of Communication, Stress, and Burnout in the Workplace →
Topic: Research, Science-Practice Knowledge Transfer Author(s), Title and Publication Latham, G. P. (2007). A speculative perspective on the transfer of behavioral science findings to the workplace: “The times they are a-changing”. Academy of Management Journal, 50(5), 1027-1032. Summary This article does not describe a research project but rather is a provocative essay regarding a long-time … Continue reading A speculative perspective on the transfer of behavioral science findings to the workplace: “The times they are a-changing” →